Privacy Policy

1. Information We Collect
‍We may collect personal data from you in several ways, including but not limited to:

‍1.1 Personal Data You Provide to Us

• Contact Information: Full name, email address, phone number, and mailing address.
‍
• Payment Details: Credit/debit card information, bank details, or other payment-related information when you use our services.
‍
• Storage Information: Details about the items you store with us, delivery/pick-up instructions, and any specific service preferences.

‍1.2 Automatically Collected Data

• Website Usage: When you visit our website, we may collect certain information automatically, such as your IP address, browser type, operating system, referral URLs, and pages visited.

• Cookies: We use cookies to enhance your browsing experience and for analytical purposes. You may choose to disable cookies via your browser settings, but this may affect the functionality of our website.

‍1.3 Third-Party Data
‍We may receive information about you from third-party services if you use their platforms to engage with us, such as social media interactions or external payment services.

__________________________________
‍

2. How We Use Your Information
‍We use your personal data for the following purposes:

‍2.1 To Provide Our Services
‍We use your personal information to:

• Process and manage your storage and removal orders.
• Schedule appointments and manage access to the storage facility.
• Communicate with you regarding services, payments, or any other operational matters.

‍2.2 Payment Processing
‍We process your payment details to complete transactions for storage, delivery, or other services.

‍2.3 Marketing and Communication
‍With your consent, we may send you updates, offers, promotions, or newsletters about our services. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails.

‍2.4 Improve Our Services
‍We use collected data to analyze customer trends and improve our website, services, and customer experience.

__________________________________
‍

3. Sharing Your Information
‍We do not sell, trade, or rent your personal information to third parties. However, we may share your personal data under the following circumstances:

‍3.1 Service Providers
‍We may share your data with trusted third-party providers who assist us in delivering our services, such as:
‍
• Payment processors
• IT and system administration services
• Transport and logistics partners for deliveries

‍3.2 Legal Obligations
‍We may disclose your personal data if required by law, to comply with legal processes, or in response to valid requests by regulatory authorities.

‍3.3 Business Transfers
‍In the event of a merger, acquisition, or asset sale, your personal information may be transferred to a third party involved in the transaction. In such cases, we will notify you of the transfer and provide you with options regarding your data.
‍
__________________________________
‍

4. Data Security
‍We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.

However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

__________________________________
‍

5. Data Retention
‍We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for any legal, accounting, or reporting requirements.

• Client Information: Stored for the duration of your contract with us and for a reasonable period thereafter for legal or business purposes.
‍
• Payment Information: Retained only as long as required for transactional and financial reporting purposes.

__________________________________
‍

6. Your Data Protection Rights
‍Under the General Data Protection Regulation (GDPR), if you are located within the EU, you have the following rights regarding your personal data:

‍6.1 Right to Access
‍You can request a copy of the personal data we hold about you.

‍6.2 Right to Rectification
‍You have the right to correct inaccurate or incomplete information we hold about you.

‍6.3 Right to Erasure
‍You can request the deletion of your personal data under certain circumstances, such as if the data is no longer necessary for the purposes it was collected.

‍6.4 Right to Restriction of Processing
‍You can request that we limit the processing of your personal data in certain situations.

‍6.5 Right to Data Portability
‍You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

‍6.6 Right to Object
‍You have the right to object to our processing of your personal data in certain circumstances, including for direct marketing purposes.
‍
To exercise any of these rights, please contact us at [email protected]

__________________________________

7. Third-Party Links
‍Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies before providing them with any personal data.

‍8. Children's Privacy
‍Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal data from children. If you believe that we have inadvertently collected information from a child under 18, please contact us, and we will take steps to delete the information.

9. Changes to This Privacy Statement
‍We may update this Privacy Statement from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page, and the "Effective Date" will be revised accordingly. By continuing to use our services after such changes, you agree to the revised Privacy Statement.
‍
__________________________________

10. Contact Information

‍If you have any questions or concerns about this Privacy Statement or how we handle your personal data, please contact us at:

• Email: [email protected]
• Phone: 96402914
• Address: Kyriakou Matsi, Parekklisia, Limassol, 4520
‍